April 1, 2014 at 5:20 am | #
I have got my carpet & couch cleaned today. I-steamers’ customer service was great! The team of 2 technicians was super professional & efficient. They made my carpet and couch look amazingly fresh and good. Thanks for the great service. Would definitely use isteamers once more.
March 4, 2015 at 10:45 am | #
My carpet looks brand new! On time, fast and efficient. Highly recommend. They also taught me how to spot clean my carpet and gave me a bottle of cleaner to use as well 5 Stars for I-steamers
May 7, 2015 at 1:27 pm | #
isteamers has a true professional team of technicians. They came exactly within the given time slot, and made our rugs a completely new look! They even took care having protected my rugs with scotchguard protection.
I would definitely refer this company to friends and family.
May 12, 2015 at 5:40 pm | #
One of the best carpet cleaning services in the city! You are the simply the best. Thank you for your perfect job on my carpets. I do not have to reinstall new carpets now because I my carpets look like brand new now. Thank you i steamers. You are grat!
June 28, 2015 at 3:35 pm | #
Kevin is the Leonardo Da Vinci of carpet cleaning. He is a genius, and he takes customer service to the next level. Absolutely superb.
July 2, 2015 at 6:18 pm | #
I called isteamers to inquire about my sofa cleaning. Their customers service was professional, honest and very quick to make an appointment for me. When their tech arrived they got to work immediately and finished it in about one hour and a half for my sectional sofa. Now it looks brand new. I will definitely use your services again. Definitely 5 star service.
I purchased this on Craigslist so the white sofa had tons of “wine stains” and other unknown stains. It was actually pretty nasty. I wasn’t expecting them to come out completely but he worked his magic and it’s basically like new!
Super kind, honest and a professional of his craft, Ivan is definitely someone I will be calling again for any carpet or sofa cleaning services in the future.
July 10, 2015 at 11:30 am | #
Amazing!!! Yaroslau did a fantastic job on our living room rug and two bedroom wall to wall carpets. Service was excellent. They have a very friendly technician Yaroslau who mad a job very professionally. Moreover, he was very friendly and knowledgeable. He also showed up within promised time as it stated in my order confirmation. I recommend isteamers.
Highly recommend and will call upon them again!
August 7, 2015 at 10:03 am | #
I was in desparate need for my couch cleaning. We have not cleaned it for 3 years. It was heavily stained and even changed its color into darker colors. We called this company. I like that have a fixed prices with no hidden fees. Moreover, they offer great packages with clearly stated services. You choose what works better for your couch and your wallet 🙂 Everything was fair, we paid for the basic deep steam cleaning and got really impressing results. Our couch look almost like brand new now. I would definitely recommend i-steamers.
October 11, 2015 at 5:05 pm | #
Thank you to all the previous reviewers who helped me to choose i-steamers. We had a great technician Yaraslau who cleaned our off white sofa and 8 by 10 rug. Sofa was in need for cleaning the most because we had never cleaned it before. Now it looks perfect, much more lighter and fresh. The guy showed us water after the rug cleaning and we were surprised how dirty our rug had been. Water was black black like oil. We realized we need to clean the rug more regularly. Thank you i-steamers. You helped us out.
November 4, 2015 at 4:10 pm | #
Couldn’t have expected more than what Kevin provided. They were punctual arriving right on time for a noon appointment, extremely professional and very informative. Price was exactly as quoted and service excellent for my sofa cleaning. Would recommend them for any type of furniture cleaning. Thank you isteamers.
November 23, 2015 at 3:20 pm | #
Peter does a great job of cleaning my oriental rugs. He is very quick and thorough. He’s been to my house four times now. I highly recommend him and this company. I-steamers- you are the best!!!
November 25, 2015 at 11:15 am | #
I would like to point out at the customer service this company has. Customer service is super advanced. I think that such companies have to be present only in 21st century. I will explain: I am always busy at work and can not make calls out other than for work purposes. They have a beautiful website equipped with the chat system where you can get an online estimate in 1 minute and schedule the cleaning within next 2 minutes. I received the email confirmation in next 2 minutes and we were all set. Awesome! I think it is crucial nowadays when you can schedule the service in a such efficient and convenient way. 5 stars!!
November 25, 2015 at 11:25 am | #
The most TERRIBLE experience EVER!!! DO NOT pick their service. They were two hours and 15 minutes late from the appointment time. Appointment was between 2-4 pm and their tech never showed up until 4:15 pm with no curtesy call, nor didn’t answer my texts or calls. Their technician Yaroslay never apologized for being late. I am so disgusted with such poor carpet cleaning service. Will never use them again. Stay away from isteamers.
December 5, 2015 at 11:24 am | #
Kevin at I-steamers did a great job yesterday.
I really appreciate how they conduct their business. On our first contact, we reviewed the project, Kevin recommended the solution for my carpets. We made an appointment and their team showed up on time.
I am gladly referring i-steamers to others and I plan on using i-steamers to work in my house and if needed, our customer’s homes.
December 19, 2015 at 9:10 am | #
Our dog peed on our new queen size mattress. We needed same day cleaning for our mattress. Super fast customer service made the scheduling process very convenient and quick. I scheduled the cleaning in 2 minutes and received their super friendly and professional technician within next 2 hours. That is amazing service. Thank you i steamers.
December 20, 2015 at 1:02 pm | #
This is the first time I have used I-Steamers but it was a perfect first experience. Very fast service and great cleaning results! Great job! Would definitely use I-steamers again.
December 28, 2015 at 9:24 am | #
We needed someone to come to the office and clean our carpeted floors. We went on the internet, called a few places and got a few quotes. I called isteamers and talked to Kevin, their manager. He came to our office withing 30 mins. of me talking to him, gave me a great quote and we made an appt. for January 2nd. Their team was at the office earlier than he said and they got right to work. i-steamers is OUTSTANDING COMPANY. They are not only honest with they work but also fair. They team did an EXCELLENT job with our carpets and we will call Kevin again and again, since he also does furniture and rugs for business and home.
I will be calling Bob next time my home or office carpets need cleaning and he will be doing monthly maintanance to our office for a VERY reasonable fee.
January 4, 2016 at 6:34 pm | #
I have 5 by 8 area wool rug that I never cleaned before since I bought it 1 year ago. I was looking for a rug cleaning service that would do the cleaning in my apartment. I received a couple of quotes from different companies. These guys were very competitive. I like that they do not give catchy prices like $20 for a rug steam cleaning. They quoted me with a fair price and I paid exactly what I was quoted with. My rug looks fresh and clean now. Thank you i steamers.
January 10, 2016 at 6:12 pm | #
Terrible Experience!!!! I scheduled mattress cleaning with this company and paid $120. Now I feel robbed because I expected better cleaning results. They did not remove neither of stains I had had before the cleaning. My first aim of getting this mattress cleaned was to remove stains. They failed. DO NOT RECOMMEND I STEAMERS.
February 3, 2016 at 11:31 am | #
Not a good service, the carpet is still dirty and now it is with white spots, they not even moved the chairs to clean, just “clean” around it, I called them, sent pictures, they offered a reschedule but never did it. Never again.
February 13, 2016 at 1:15 pm | #
I have used i steamers 3 times for doing my carpets and tiles, and both times the results were exceptional. We have white floor tiles with white grout which was almost black and their technician cleaned them perfectly, as well as my upper level which has wall to wall carpeting and carpeted stairs. My house looks and smells brand new now. They are always on time and they prices are great and very affordable! Highly recommended i steamers in NYC.
March 10, 2016 at 7:45 pm | #
Service was great! Service technician (Peter S. #2677) was very professional and did an excellent cleaning of our couch. I highly recommend calling and asking for Peter S. in the Manhattan area. I am very pleased! Thank you Peter.
March 22, 2016 at 4:58 pm | #
I recommend this company. I have a great experience with them. They cleaned our carpet in the office and now it looks virtually new. Their customer service is also great. We will definitely use their services next year!
June 18, 2016 at 11:35 am | #
Five stars and Kevin never even cleaned my rugs. Kevin seemed very professional. He explained the types of rugs I have and how cleaning might affect them. He explained the different types of stains and the likelihood that cleaning would remove them. After a pessimistic 15 minute consultation from him, where he basically said, “I’ll clean your rugs for you if you want, but I don’t think you should do that.” I declined to have him clean.
This was exactly the type of service I was hoping for.
June 25, 2016 at 10:54 pm | #
This is for the customer service of Kevin
I am a personal assistant/housekeeper and was searching for a client who’s new puppy soiled their Jute rug. I called 9 different carpet cleaners and was told this could not be done by 8, one offered to come the same day but didn’t know what Jute is. Kevin knew every cleaner I called and suggested Soho Oriental Rug Cleaners. Though he could not clean the rug for me, he took the time to explain why and then recommended a place that could take care of my needs. Now that’s customer service that you don’t see much in this day & age. Hats off to you Kevin and THANK YOU
August 28, 2016 at 2:56 pm | #
Great service!! I had had the carpets cleaned 3 times before I-steamers came to my abode. The stain in the beige carpet in the sunroom had become family. We called it Midge. Kevin came over, was quite OCD about the whoe carper cleaning thing, which he should be since it is what he does! When he left, we noticed Midge had moved on too. Midge was gone! He’s been here 3 times since. cleaned out the stains from the aging and incontinent dog, the messy boarder who rented the downstairs room and other dirt that just came over and never left.
His prices are reasonable considering he did what no other carpet cleaner could do. Definately 5 stars
September 2, 2016 at 8:28 pm | #
Kevin was awesome. Took the time to thoroughly explain and educate about the process but was also fast, efficient and a pleasure to do business with. The carpet looks great! His over the phone quote was virtually right on even with my vague description and he arrived exactly on time. If only everyone was like Kevin! Will definitely use again and can not recommend enough.
October 9, 2016 at 9:21 am | #
Kevin is a stain master. I am beyond thrilled with the service provided by i-steamers and its team. They made dingy, well traveled carpets look new, were willing to work on stubborn spots I pointed out and even gave me tips on how to keep my carpets looking great.
The price was very reasonable, the team was on time and cognizant of my schedule. I will definitely use them again.
October 18, 2016 at 3:26 pm | #
It’s hard to imagine better carpet cleaning service.
My carpets hadn’t been cleaned in longer than I care to admit. OK, ever. My kids had stained them and my dogs and cats – well, you get the idea.
Kevin not only got my carpets cleaner than I thought possible, but he gave me all kinds of useful advice on how to keep them that way. He really knows his stuff and enjoys sharing it.
I won’t wait as long for the next cleaning, and it’ll be I-steamers who does the work.
November 8, 2016 at 11:31 am | #
Why am I giving a man 5 stars who DIDN’T CLEAN our carpet? Because Kevin spent 20 minutes explaining patiently (with diagrams) that our way too expensive “investment” carpet is woven wool, and the only way to clean it is to take it to his workshop and do it properly. We don’t have the $ for that now, but will save up for it, and call Kevin when it is time.
January 4, 2017 at 2:24 pm | #
I ended up not having my rug cleaned, but Kevin is an awesome guy and the next time I need carpet service I will call him for sure! He gave me good honest advice that did not end up in profit for himself, and that says a lot about his integrity and business acumen. I tried budget carpet cleaning and lost a rug in the process, you get what you pay for and I will happily pay Kevin to do the right job next time. Thank you Kevin. I recommend I-Steamers
January 4, 2017 at 10:28 pm | #
It took Kevin and I a while to get a mutually convenient date for an appointment but the wait was well worth it. I brought him in to do the nearly impossible: bring back to life our terribly stained TV room sofa. He more than exceeded my expectations and perhaps his own too. He is careful, thoughtful, and clearly dedicated to getting the best outcome from his efforts. I’d highly recommend using him for upholstery and rug cleaning services.
January 7, 2017 at 11:38 am | #
Kevin has come to my house several times now. He did a fantastic job on what I thought was permanently stained/worn carpet. It came out like new. And, the carpet was not of a quality I thought would ever come back to life. But it did. Very impressed. It hadn’t been cleaned for 4 years with two little kids and lots of visiting friends beating on it. He also did an expensive wool oriental rug for me. Beautiful. Also, the carpet is not left wet, but just the slightest bit damp to the touch. It fully dried in 12 hours (On a NYC foggy day). He gave me paper booties so I can go about my business 🙂 He was great about moving furniture around and taking care of baseboards and so on. He is a delight to talk with and gives great education on rugs and carpets as far as what to buy and how to clean. Prompt as well. I will have him return every six months or so.
January 28, 2017 at 10:38 am | #
Kevin gave me an exhaustive analysis of the challenges my carpet would pose to him, and then proceeded to make it look better than I’ve ever seen it. He even revived a 40-year old chair that I’m irrationally fond of. He performed all of his magic with quality, natural products. His services would be a bargain at twice their price. Well done i-steamers
February 10, 2017 at 5:15 pm | #
Kevin and his assistant were on time, efficient,friendly did a great job on carpet, dining room chairs and sofa, Kevin spent time going over pricing, realistic expectations of cleaning and provided tips on maintenance will use again. Do not hesitate, choose i-steamers
February 17, 2017 at 4:11 pm | #
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March 1, 2017 at 3:36 pm | #
Kevin was very thorough, gave a fair estimate on the phone and re-evaluated the pricing after measuring our space before starting. He explained the process in detail, and gave me great tips for keeping the carpet in decent shape after the cleaning. We’ve had carpet cleanings by Eco-cleaning before, but I don’t think our hallway has looked this good in years. Will definitely stick with them for future cleanings.
March 5, 2017 at 11:14 am | #
I’m so happy I found this company! Amazing job, friendly, professional and on time. Very thorough work.
March 12, 2017 at 3:15 pm | #
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March 25, 2017 at 10:24 am | #
Service was fast & easy to schedule through text message. Sent Daniel a text with a photo of my couch and he provided an immediate estimate which was a reasonable price.
Daniel was on time & did a great job. We have a woven cloth couch and two very hairy dogs. Daniel spent a considerable amount of time taking off the dog hair before steam cleaning the upholstery. He did an amazing and professional job. The couch was so much dirtier than I ever could have imagined. I would trust him again for services without hesitation.
April 9, 2017 at 11:10 am | #
So happy!!! Daniel was a pleasure to do business with…My very stained upholstery looks great, and my carpets look brand new !!!!
April 9, 2017 at 1:03 pm | #
Great service, quality and prices!
I was somewhat skeptic about using i-Steamers posted a review. After doing some research, I decided to go with them since they had the best prices in the area. Daniel was super nice and professional and was able to accommodate our request for next day with no problems. The service was quick and the sofa is now in perfect condition. He even included the protection for free!
I would definitely recommend i-Steamers.
April 13, 2017 at 2:12 pm | #
Mr David gave back life to my sofa ! He was super nice and Professional and did amazing job.
My sofa looks new! I will definitely recommend his company to my friends and I recommend it to you as well.
You won’t regret.
April 15, 2017 at 9:25 am | #
I called Daniel to clean 4 area rugs, dining room chairs, and 2 full sofa sets. He was here all day, and did a fantastic job! I have been recommending him to family, friends, and clients ever since. I feel confident he’ll do a great job at a reasonable price. Big bonus: he does NOT try to up sell you on anything. Highly recommend I-Steamers
May 18, 2017 at 11:58 am | #
Excellent price, communication and service. Daniel is a great professional and a nice guy. My swivel bucket chairs hadn’t been cleaned in 7 years and he made them look brand new! Highly recommend.
May 24, 2017 at 4:45 am | #
Daniel was on time, checked with me before coming, called me half hour before and my furniture looks great after his viist. I rated him 5 stars based on responsability, quality of work done and price. Must say that he also is a very nice person!
June 8, 2017 at 11:53 am | #
I am SO happy with upholstery cleaning Daniel did for me today. I desperately needed to clean my white leather chairs and they look like new! Daniel was a pleasure to work with and was very flexible to come out on a Saturday morning to fit my busy schedule. He was easy to communicate with and kept me informed about his estimated time of arrival and what to expect. Once he arrived he went above and beyond to really clean out every nook and wrinkle in -Steamers for any leather, fabric or sofa upholstery cleaning needs!
June 12, 2017 at 10:48 pm | #
Daniel and his team were simply excellent. They arrived on time, spent two plus hours cleaning a badly neglected couch and left it in remarkably good condition. Daniel was polite, informative and a true professional. I cannot over state how impressed I was with his workmanship, effort and professionalism. 5 stars for I-steamers
June 12, 2017 at 11:14 pm | #
Daniel just finished working on my couch on a Sunday morning. It took him just over 30 min to work on my couch. Once he was done he showed me exactly in how bad a condition my couch really was. He ended up charging me less than he originally quoted me (he could’ve just not said anything). It was quick and easy. Couch looks brand new. I’m very pleased with the work.
July 10, 2017 at 10:25 am | #
Excellent service. I recently added a new family member (puppy). He hasn’t quite grasped the concept of using the bathroom outdoors. My sectional had become his bathroom.
Daniel promptly answered my call and gave me an estimate. A competitive estimate at that, within $10 of the other bids I received.
My couches look and smell like new. Fast service, excellent results, I highly recommend Daniel for all of your upholstery cleaning needs.
July 12, 2017 at 10:15 am | #
Daniel was amazing – he was professional, courteous, and did a fantastic job! My couch looks like new!!
August 12, 2017 at 12:01 pm | #
So happy to have found them! Daniel arrived on time and did an excellebt job cleaning my arm chairs. Couldnt beleive all the dirt he was able to remove. I got to good of a price too for the quality of work and professionalisn i received. THANK YOU!!
August 26, 2017 at 3:25 pm | #
I was looking for a company that could remove stains from multiple pieces of furniture in our home and I’m so thankful that we found this company. Daniel was punctual, extremely professional and left every piece like new.
September 4, 2017 at 10:24 am | #
Excellent job!! I’m so happy I called I-Steamers, Daniel responded to my call promptly. I sent him photos of the two pieces of furniture I wanted to have cleaned, he gave me a reasonable quote over the phone, and we set up an appointment. He took his time and cleaned every inch of the furniture (I will post before and after photos later). I wanted to share with you guys that a couple of years ago I had a very bad experience with another company called Aladdin..so I was very wary..but honestly I am very pleased with Daniel’s work, he is a very pleasant man and I recommend him and the company highly. P.s. Thanks for the wingback chair!! Oh.. so fresh and clean!! 😀
September 12, 2017 at 11:34 am | #
Daniel is such a great professional. He gave me the best price around and did a great job with my two sofas. He was also very friendly and attentive. I definetely recommend him without a doubt.
September 23, 2017 at 1:43 pm | #
Daniel is an all-star. We used him for a second time. Took him about 30 minutes and left my couch looking new and smelling clean. I will be scheduling for annual cleanups with Daniel. Very pleased.
September 29, 2017 at 5:50 pm | #
I would highly recommend Daniel, having kids and gathering constantly, my dining room chairs needed a makeover. Daniel left them like new. He arrived on time and was extremely professional. Thank you! So refreshing to find someone who knows their trade.
October 7, 2017 at 11:34 am | #
Happy with this company’s service. Very good results. My rugs look and smell like new!! Thank you for your prompt and good service. Definitely recommend Daniel’s carpet cleaning company.
October 23, 2017 at 8:52 am | #
Daniel the owner is not only knowledgeable but professional and timely. He does a great job and is always available when needed, even for questions on touch ups and stains between cleanings. He’s cleaned my couch twice and my area rug and he never disappoints! Don’t hesitate to use his services! He’s wonderful
November 23, 2017 at 1:23 pm | #
Great service. On time. Amazing communication and customer service. Stairs and sofa bed looked brand new. Definitely recommended. Daniel takes the time to give you a perfect job.
December 1, 2017 at 6:22 pm | #
So, so happy with Daniel’s work! We were going to buy a new sofa but being that we bought this one just 4 years ago brand new, we didn’t want to dish it out again. After some new stuffing and Daniel’s work, you can’t even tell it’s been beat up by a family of four.